# Jamf - Self Service - Deep Links As a Mac Admin, I use [[Jamf]] and frequently send users to Self Service to install or run things. When helping folks via messages and tickets, or when writing scripts. It's handy to send people directly somewhere in Self Service. ## Deep Linking There's ways to deep link directly to an item! Jamf has documentation on this[^1], but in most cases, it either requires you to lookup the item ID or to navigate to the page and then grab their pre-created link for items available in Self Service. Plus if you ever recreate a policy that ID-based link is now dead. So I tend to leverage searches more often! [^1]: [Jamf Self Service for macOS URL Schemes](https://learn.jamf.com/en-US/bundle/jamf-pro-documentation-current/page/Jamf_Self_Service_for_macOS_URL_Schemes.html) ## The Easier Way - Self Service Searches I have a [[Text Replacement Shortcuts|text replacement shortcut]] setup to replace `jamflink` with `jamfselfservice://content?action=search&term=` . This is a super easy way to create a useful direct-*ish* link to something. This helps with encouraging to use the search themselves. The text shortcut gives me the stem, and then I typically add the shortest possible specific search. Often one word if possible, such as `chrome`, and then you have the direct link to the search for that thing! If you really want, you can add some specific search terms into your Self Service descriptions so that you can use that as your search terms. I don't see a need for that, if you're doing that level of specificity, the ID number method above is better. ## Where this works! Depending on where you are sharing the link, the deep link may not be recognized (looking at you Jira tickets). Also some places will automatically encode the URL for you. So you can do multi-word searches! Otherwise, you have to type the like `%20` manually for a space, or other things to make it URL safe so the search does the right thing. This has the added benefit, of if you delete a policy, or add more related policies, you may not need to update old links!